Privacy Policy
Effective date: 13 November 2026
In short: Aurum Vault keeps your holdings on your own device. We don't sell your information, and we don't use it for advertising profiles. If you choose Platinum, we store a copy of your vault in the cloud so it can sync between your devices.
This Privacy Policy explains how Aurum Vault ("Aurum Vault", "we", "us" or "our") collects, uses, shares and protects information when you use the Aurum Vault apps for iPhone, iPad, Android, Windows and macOS, and this website (together, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information we collect
Information you enter in the app
When you use Aurum Vault, you may enter details about your holdings, such as portfolio names, items, weights, purity, quantities, purchase prices, purchase dates, dealers, notes and photos of your items. You may also set up price alerts and saved lists. On the Free and Premium plans this information is stored only on your device, and we do not receive it.
Account information (Platinum only)
Platinum includes sync and cloud backup. To use them you create an account with an email address and password. Your vault data and item photos are then stored in the cloud so they can be kept in step across your devices. Free and Premium do not need an account.
Alert contact details
If you choose to receive price alerts by email or text message (Premium and Platinum), you give us the email address or mobile number and carrier to send them to. This is used only to deliver the alerts you set up.
Purchase information
Subscriptions are bought through the Apple App Store, Google Play, the Microsoft Store or the Mac App Store. Those stores process your payment. We do not receive your card details. We receive confirmation of your subscription status, an anonymous purchase identifier and the plan you bought, so that we can unlock the right features.
Technical information
To show live prices, charts and news, the app requests market data from third-party data providers. These requests contain the data being asked for (for example, the gold price) and the standard technical information any internet connection carries, such as your IP address. They do not include your holdings. We do not use analytics or tracking tools to follow how you use the app.
2. How we use your information
- To provide the Service: valuing your holdings, showing prices, charts and news, and running the tools you use.
- To sync and back up your vault between your devices if you have Platinum.
- To send the price alerts you have set up.
- To check your subscription and unlock the features of your plan.
- To answer your questions when you contact us.
- To keep the Service secure, prevent misuse, and meet our legal obligations.
We do not sell your personal information. We do not share it for cross-context behavioural advertising.
3. Advertising
The Free plan may show ads. If ads are shown, they may be provided by a third-party ad network, which may use your device's advertising identifier to show and measure ads, under its own privacy policy. You can limit ad tracking in your device's privacy settings. Premium and Platinum do not show ads.
4. How we share information
We share information only with service providers that help us run the Service, and only as far as they need it to do so:
- Cloud hosting and sign-in (Google Firebase), to store Platinum accounts, synced vault data and item photo backups.
- Subscription management (RevenueCat, together with Apple, Google and Microsoft), to confirm purchases and subscription status.
- Email delivery, to send email alerts. Text alerts are sent through your mobile carrier's email-to-text service.
- Market data and news providers (such as Yahoo Finance and Marketaux), which supply prices and headlines. They do not receive your holdings.
We may also disclose information if the law requires it, to protect the rights, property or safety of our users or others, or as part of a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
5. Data storage and retention
Data stored on your device stays there until you delete it in the app or uninstall the app. For Platinum accounts, we keep your synced data for as long as your account is active. If you close your account or ask us to delete it, we delete your cloud data within 30 days, except where we must keep some information to meet legal obligations.
6. Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections when data is sent to our cloud services. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password for your Platinum account.
7. Your rights and choices
Depending on where you live, you may have the right to:
- see the personal information we hold about you and get a copy of it;
- correct information that is wrong;
- delete your information or your account;
- object to or restrict some uses of your information;
- withdraw consent at any time, where we rely on your consent.
You can export or delete your holdings in the app at any time. To make any other request, email us at getaurumvault@gmail.com. We will reply within 30 days. You will not be treated differently for using these rights. If you are in the European Economic Area or the United Kingdom, you may also complain to your local data protection authority.
California residents: under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect and how it is used, to ask us to delete it, and to opt out of its sale or sharing. We do not sell or share personal information as those terms are defined in the CCPA.
8. Children's privacy
Aurum Vault is not intended for children under 13 (or under 16 where local law requires), and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
9. International transfers
Our service providers may store and process information in countries other than your own, including the United States. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect information transferred across borders.
10. Links to other sites
The app and this website may link to news articles and other websites we do not control. Their own privacy policies apply when you visit them.
11. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page and, for significant changes, let you know in the app.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your information, email us at getaurumvault@gmail.com.